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Payment Policy

PAYMENT POLICY

Last Updated: October 1, 2026

At SREPY SAREE (operated under legal entity AGHERA KEYUR PANKAJBHAI, trading as KIYA ENTERPRISE), we are committed to providing you with a seamless, transparent, and completely secure checkout experience. Please review our detailed Payment Policy below.

1. ACCEPTED PAYMENT METHODS

We accept a wide range of convenient and trusted payment methods across India:

  • UPI (Unified Payments Interface): Google Pay, PhonePe, Paytm, BHIM, and all leading bank UPI applications.

  • Credit & Debit Cards: Visa, MasterCard, RuPay, Maestro, and American Express.

  • Net Banking: Supported across all major nationalized, private, and regional banks in India.

  • Cash on Delivery (COD): Available for serviceable delivery pin codes across India.

2. 100% SECURE & ENCRYPTED TRANSACTIONS

Your transaction security and data privacy are our top priorities:

  • All online transactions are processed through certified, industry-standard 256-bit SSL (Secure Sockets Layer) encryption.

  • Our payment gateways adhere strictly to PCI-DSS Level 1 compliance (Payment Card Industry Data Security Standard).

  • We never store or have access to your sensitive financial credentials, including your full credit/debit card numbers, CVV, expiry dates, net banking passwords, or UPI PINs.

3. PRICING & TAX TRANSPARENCY

  • All-Inclusive Pricing: All product prices displayed on srepy.com are in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST).

  • Zero Hidden Fees: What you see on the product page and cart is the exact final amount payable at checkout. We do not impose hidden processing charges, handling surcharges, or extra convenience fees.

  • Free Nationwide Shipping: We offer ₹0 (Free) Standard Delivery on all orders across India.

4. CASH ON DELIVERY (COD) TERMS

  • For orders placed using the Cash on Delivery option, payment must be handed over in cash (or paid via courier-provided dynamic QR code/UPI where supported) directly to the delivery executive upon package handover.

  • To prevent unauthorized orders or incorrect addresses, our team may reach out via phone call, WhatsApp, or SMS to verify your order details before dispatch.

  • Open delivery / checking contents prior to payment is not permitted by third-party logistics courier partners. Any discrepancy or damage can be reported directly to our support team within 48 hours for immediate replacement or refund.

5. PAYMENT FAILURES & FAILED TRANSACTIONS

If an amount has been debited from your bank account or card but your order was not successfully confirmed on our site:

  1. This typically occurs due to momentary network delays between your bank and the payment gateway.

  2. In most scenarios, the debited amount is automatically reversed by your bank to the source account within 24 to 48 hours.

  3. If your account has been debited and you have not received an order confirmation email within 2 hours, please reach out to our customer care team at info@srepy.com or +91 9106414250 with the transaction reference / UTR number.

6. REFUND TIMELINES & METHOD

  • Prepaid Orders: Approved refunds are initiated back to the original source payment method (card, net banking, or UPI) within 5 to 7 business days.

  • Cash on Delivery (COD) Orders: For returned COD orders, our support team will contact you to collect verified bank account details (Account Number & IFSC) or your UPI ID to transfer the refund amount via NEFT/IMPS within 3 to 5 business days.

BUSINESS & REGISTERED OFFICE DETAILS

  • Brand Name: SREPY SAREE (KIYA ENTERPRISE)

  • Legal Business Entity: AGHERA KEYUR PANKAJBHAI

  • GSTIN: 24CNOPA8523R1ZF

  • Registered Address: 1st Floor, Shop No. - 1008, International Fashion Market - IFM, Opp. Sagun Avenue, Near Sita Nagar, Punagam, Surat, Gujarat – 395010, India

  • Official Email: info@srepy.com

  • Phone / WhatsApp: +91 9106414250

  • Customer Support Timings: Monday to Saturday | 09:00 AM – 06:00 PM IST (Closed on Sundays & National Holidays)

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