Shop Zone

Privacy Policy

Here is the complete Privacy Policy page content structured exactly like the reference page, fully customized with your brand SREPY, operated under legal entity AGHERA KEYUR PANKAJBHAI (KIYA ENTERPRISE) with your Surat registered address and support details:

Privacy Policy (Shopify / Web Page Content)

Home / Privacy Policy

PRIVACY POLICY

Last Updated: October 1, 2026

Please read this Privacy Policy carefully. By accessing or using the services provided on srepy.com ("Site", "we", "us", or "our"), you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use or access our services.

This online store is owned, managed, and operated by AGHERA KEYUR PANKAJBHAI under the registered trade name SREPY SAREE (operated through KIYA ENTERPRISE).

1. INFORMATION WE COLLECT

To process your orders, deliver products, and provide customer support, we collect certain personal information from you:

  • Contact & Identity Details: Full name, billing address, shipping / delivery address, mobile phone number, and email address.

  • Order & Transaction Details: Items purchased, order value, payment status, payment method, delivery instructions, and return/refund history.

  • Payment Information: Payment transactions are handled via PCI-DSS compliant payment gateways. We never store or have access to your full credit/debit card numbers, CVV, or UPI PINs.

  • Technical & Usage Information: Device IP address, browser type, operating system, pages visited, time spent on pages, and search terms used to navigate our store.

2. SOURCES OF PERSONAL INFORMATION

  • Directly From You: When you browse our catalog, register an account, place an order, contact our support team via phone/WhatsApp/email, or complete an online form.

  • Automatically Collected: Through standard cookies, server log files, web beacons, and related tracking technologies as you interact with our website.

3. HOW WE USE YOUR INFORMATION

We use your personal data strictly for legitimate business purposes:

  • Fulfilling Orders: To process payments, prepare packaging, coordinate dispatch with logistics partners, and send order tracking updates.

  • Customer Support: To address your inquiries, facilitate cancellations, handle returns/replacements, and resolve order issues.

  • Platform Security & Fraud Prevention: To verify transactions, protect against fraudulent orders, and safeguard our platform.

  • Service Improvement: To analyze website usability and enhance catalog navigation and shopping experience.

  • Legal Compliance: To maintain records for tax (GST), legal accounting, and regulatory obligations under Indian law.

4. DISCLOSURE & SHARING OF PERSONAL INFORMATION

We do not sell, rent, or trade your personal information to third parties. We only share necessary information with trusted service partners under strict confidentiality:

  • Logistics & Delivery Carriers: Courier services (such as Delhivery, Blue Dart, Xpressbees, DTDC, India Post) to deliver your parcels and coordinate shipment tracking.

  • Payment Gateways: Secure banking and payment processors to authenticate and process transactions.

  • Platform & Infrastructure Providers: Our e-commerce hosting service (Shopify) and IT maintenance providers.

  • Legal & Law Enforcement Authorities: Only when mandated by Indian statutory laws, court orders, or government requests.

5. DATA SECURITY & RETENTION

We implement reasonable administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, alteration, or misuse.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, complete warranty and return commitments, and comply with tax, invoicing, and legal retention obligations.

6. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to remember your shopping cart items, keep you logged in, analyze site traffic, and optimize performance. You can manage or disable cookies via your browser settings, though certain store features may not function properly without essential cookies.

7. YOUR PRIVACY RIGHTS

Subject to applicable Indian data protection laws, you have the right to:

  • Access or know what personal details we hold about you.

  • Request corrections or updates to inaccurate or incomplete information.

  • Request deletion of your personal information, subject to mandatory statutory tax and accounting retention requirements.

  • Opt out of promotional emails or marketing notifications at any time.

To exercise any of these rights, please contact our Grievance Officer using the contact details below.

8. CHANGES TO THIS PRIVACY POLICY

We may periodically revise this Privacy Policy to reflect changes in our operational practices, new features, or updated regulatory requirements. Any updates will be published on this page with an updated "Last Updated" date.

9. BUSINESS DETAILS & GRIEVANCE OFFICER

For questions regarding our privacy practices, data handling, or to exercise your rights, please reach out to:

  • Brand Name: SREPY SAREE (KIYA ENTERPRISE)

  • Legal Business Entity: AGHERA KEYUR PANKAJBHAI

  • GSTIN: 24CNOPA8523R1ZF

  • Grievance Officer: Aghera Keyur Pankajbhai

  • Registered Address: 1st Floor, Shop No. - 1008, International Fashion Market - IFM, Opp. Sagun Avenue, Near Sita Nagar, Punagam, Surat, Gujarat – 395010, India

  • Email: info@srepy.com

  • Phone / WhatsApp: +91 9106414250

  • Support Timings: Monday to Saturday | 09:00 AM – 06:00 PM IST (Closed on Sundays & National Holidays)

Shopping Cart (0)