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Shipment Tracking

SHIPMENT TRACKING

Track Your Order Status in Real Time

At SREPY SAREE, we ensure your orders are dispatched promptly and handled with utmost care. Once your order has been packed and handed over to our logistics partner, tracking your shipment is simple and transparent.

HOW TO TRACK YOUR ORDER

1. Automated Notifications:

As soon as your parcel is dispatched from our Surat facility (within 1 to 2 business days of placing your order), an automated confirmation is sent to your registered email address and mobile number. This notification includes:

  • Your Logistics Partner Name (e.g., Delhivery, Blue Dart, Xpressbees, DTDC, or India Post)

  • Your Unique Tracking / Waybill Number (AWB)

  • A Direct Tracking Link to view real-time location updates

2. Direct Courier Portal Tracking:

You can visit the official website of the assigned courier service, enter your tracking/AWB number, and get live updates on dispatch, transit checkpoints, and expected delivery date.

3. Need Help Tracking?

If you have not received your tracking link within 2 business days, or if your tracking status has not updated for more than 48 hours, reach out to our customer care team with your Order ID:

  • Phone / WhatsApp Support: +91 9106414250

  • Official Email: info@srepy.com

  • Support Timings: Monday to Saturday | 09:00 AM – 06:00 PM IST (Closed on Sundays & National Holidays)

DELIVERY SCHEDULE REMINDER

  • Order Handling & Dispatch Time: 1 to 2 business days (Monday to Saturday)

  • Estimated Transit Time: 3 to 5 business days across India

  • Total Delivery Window: 4 to 7 business days nationwide

TRACKING STATUS MEANINGS

  • Manifested / Order Created: Your shipping label is generated, fabric quality check is complete, and the parcel is packed for pickup.

  • In Transit: Your package has departed our Surat warehouse and is moving through carrier distribution hubs toward your local city delivery center.

  • Out for Delivery: Your parcel is in the local delivery vehicle and will arrive at your address today. Please keep your phone accessible for delivery OTP verification or courier coordination.

  • Delivered: The parcel has been safely handed over at your destination address.

IMPORTANT DELIVERY GUIDELINES

  • OTP Verification: For secure transit, courier partners may send a delivery OTP to your registered mobile number upon arrival.

  • Damaged Parcel Check: Please inspect the outer packaging before sharing the delivery OTP. If the package appears visibly opened, damaged, or tampered with, refuse delivery and immediately contact our support team at info@srepy.com.

BUSINESS & DISPATCH FACILITY DETAILS

  • Trade & Brand Name: SREPY SAREE (KIYA ENTERPRISE)

  • Legal Entity Name: AGHERA KEYUR PANKAJBHAI

  • GSTIN: 24CNOPA8523R1ZF

  • Registered Facility Address: 1st Floor, Shop No. - 1008, International Fashion Market - IFM, Opp. Sagun Avenue, Near Sita Nagar, Punagam, Surat, Gujarat – 395010, India

  • Customer Care: +91 9106414250 | info@srepy.com

  • Support Hours: Mon – Sat | 09:00 AM – 06:00 PM IST

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